Structured triage for workers, renters, and the people who advise them.
Shield Platform turns a worker's situation into a structured, legally-referenced case — before they ever reach a solicitor or advice line. HOW ASSESSED methodology. Six modules. One engine.
Pre-launch — live end of May 2026 shieldengine.uk England & Wales
The problem
Advisory intake is broken.
Workers present with real legal issues. Advisers have limited time. Intake is unstructured, inconsistent, and non-auditable. A worker who understands their situation before they call gets a better outcome. An adviser who receives a structured case acts faster and more accurately.
5advisory domains — employment rights, housing, welfare, debt, and council tax — each with no consistent structured intake infrastructure
0existing tools that disclose their methodology — most tools produce outputs without explaining the legal standard applied or the reasoning behind the conclusion
1.3mUNISON members alone — workers facing employment, housing, welfare, and debt issues simultaneously, handled by separate fragmented systems
HOW ASSESSEDthe principle at the heart of Shield Platform — every finding discloses the legal standard applied, the calculation performed, and the recommended next step
The platform
Six modules. One coherent ecosystem.
Each module handles structured intake for a specific advisory domain. All feed into Shield Engine. All produce explainable, legally-referenced outputs.
01
Shift Shield
Employment rights
National Minimum Wage, Working Time Regulations, holiday pay methodology, shift pattern analysis, and rest break compliance. Legal citations including Harpur Trust v Brazel [2022] UKSC 21.
Eligibility-oriented intake across UC, PIP, Carer's Allowance, and LHA. Structured welfare guidance pathways with escalation-aware outputs.
Operationally complete
04
Debt Shield
Debt support
Repayment risk indicators, debt vulnerability workflow, and adviser-oriented escalation outputs. Structured triage before adviser intervention.
Operationally complete
05
Council Tax Shield
Council tax
Band assessment, valuation discrepancy indicators, and appeal-support pathways. Uses publicly available valuation data — no paid data licensing required.
Built — audit pending
06
Shield Engine
Unified adviser dashboard
Cross-module case aggregation, adviser workflows, status progression, immutable audit logging, and PDF case intelligence report generation.
Operational
Methodology
Every finding shows its working.
Most advisory tools produce outputs without disclosing methodology. Shield Platform shows exactly what was checked, what legal standard was applied, and what the worker should do next. We call it HOW ASSESSED. It is the operational equivalent of showing your working.
This matters in institutional environments where outputs must be auditable, reproducible, and defensible.
~ Holiday Pay Method Worth Checking
How assessed
Legal basis: Working Time Regulations 1998, Reg.16; Harpur Trust v Brazel [2022]. Holiday pay must reflect average earnings over the 52-week reference period for workers with variable hours.
→ Ask payroll to confirm the holiday pay calculation method used.
! Rest Break Pattern Identified
How assessed
Legal basis: WTR 1998, Reg.12. Any worker on shifts over 6 hours is entitled to an uninterrupted 20-minute rest break. This is a day 1 right and cannot be waived by agreement.
→ Raise rest break arrangements with your line manager in writing.
+ Pay Rate — Within Legal Range
How assessed
NMW check passed. Legal standard: National Minimum Wage Act 1998 (April 2026 rates). Effective hourly rate is above the applicable minimum of £12.21/hr.
→ No action required. Keep payslips on file.
See it in action
From worker submission to adviser dashboard.
A worker runs through Shift Shield — employment rights assessment, HOW ASSESSED findings, legal citations. The case lands in Shield Engine. The adviser opens the drawer. No commentary needed.
Shield Engine
One dashboard. All five domains.
Shield Engine aggregates cases from all public-facing modules into a single adviser-facing operational environment. Case management, workflow progression, audit history, and PDF case intelligence reports — built for the advisory sector, not adapted from something else.
Case intelligence drawers
Every case opens a full intelligence drawer showing findings, HOW ASSESSED methodology, legal citations, exposure estimates, and adviser notes.
Workflow progression
New → In Review → Pending → Resolved → Closed. Every status change logged to the immutable audit trail with timestamp and actor identity.
PDF case intelligence reports
Structured reports with Report ID, severity-coded findings, HOW ASSESSED methodology, legal basis, adviser notes, and generation timestamp.
Immutable audit logging
Every action — creation, status change, assignment, note, view — written to a write-once audit trail. Queryable, timestamped, actor-identified.
Cross-module aggregation
A household with employment, housing, and welfare issues simultaneously — all cases in one operational view, domain context preserved in each drawer.
Governance-aware design
Built for funded advisory organisations that must demonstrate consistent, documented, defensible processes. Not adapted from a generic CRM.
Platform in detail
Every module. One engine.
Five public-facing tools. One operational dashboard. From worker intake to PDF case intelligence report.
Shift ShieldEmployment rights
Renter ShieldHousing & tenancy
Debt ShieldDebt support
Benefits ShieldWelfare & benefits
Council Tax ShieldCouncil tax
Shield EnginePlatform overview
Shield EngineCase intelligence drawer
Shield EnginePDF report — page 1
Shield EnginePDF report — HOW ASSESSED
Architecture
How it fits together.
Five public-facing modules feed into one operational dashboard. Every submission is structured, logged, and adviser-ready from the moment it arrives.
Positioning
What this is. What it is not.
What it is
Advisory workflow infrastructure
Structured intake, explainable assessment, governance-aware outputs. Operational middleware for the advisory sector.
What it is not
Legal advice
Shield Platform does not give legal advice, represent clients, or make legal determinations. It produces advisory intelligence for human review.
Built for
Institutional deployment
Law clinics, union advice services, housing charities, Citizens Advice bureaux, welfare rights organisations, and legal tech platforms.
Row Level Security
Immutable Audit Logging
Explainable Findings
Methodology Disclosure
PDF Case Intelligence
Server-side Credentials
Input Sanitisation
Rate Limiting
Current status
Pre-launch. Deployment-ready.
Five modules operationally complete. Shift Shield fully verified against 2026 statutory rates and case law. Specialist review ongoing across remaining domains. ICO registration in progress — required before public launch. Controlled deployment begins immediately after registration completes, end of May 2026.
Shift Shield
Ready
Renter Shield
Ready
Benefits Shield
Ready
Debt Shield
Ready
Shield Engine
Ready
ICO Registration
End of May
Council Tax Shield
Audit pending
Built for the right partner.
Open to strategic conversations with organisations operating in advisory infrastructure, legal technology, union member services, and public-interest workflow systems.
